Frequently Asked Questions
Everything you need to know about your Adanola order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on your location and chosen shipping method.
What is your return policy?
We offer a 30-day return window for all items in their original condition, with tags attached and in their original packaging. Please note that for hygiene reasons, socks and water bottles cannot be returned.
How do I find the right size for activewear?
Our pieces are designed to be true to size for a compressive fit. If you prefer a less restrictive feel for everyday wear, we recommend sizing up. Please refer to our detailed Size Guide on each product page for specific measurements.
Can I change or cancel my order after it has been placed?
Our warehouse team processes orders quickly to ensure fast delivery. Once an order is placed, we are unable to make changes or cancellations. You can, however, return the items once they arrive.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options via Klarna.
How should I care for my Adanola sets?
To maintain the quality and elasticity of our fabrics, we recommend washing your items inside out on a cold, gentle cycle and hanging them to air dry. Avoid using fabric softeners or tumble drying.